Terms & Privacy


Introduction

These terms of use governs your purchases from, and your use of, the www.luxe11beauty.com website and forms a contract between you and Luxe11Beauty. By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understand these terms of when using our site.

Confirmation

Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.

Payment

You may pay with either credit or debit cards. Banking services manages all of our banking transactions. Luxe11Beauty does not store any credit card information.

Payment By Card

Pay with your Visa, AMEX, MasterCard, Stripe and Paypal securely over the Internet. Your payment is handled with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Luxe11Beauty may automatically cancel your order.

Promo Codes

Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.

Taxes

All prices shown on the Luxe11Beauty website, www.luxe11beauty.com, are including tax, in accordance with the applicable legislation. In case an order will be shipped to a delivery address outside the USA, please note that the TAX is removed at the checkout or earlier depending on which country the product will be delivered to.

Please note that in case of an order is shipped to an delivery address outside the USA, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that Luxe11Beauty has no control over these charges and, since these charges are different for different countries, Luxe11Beauty cannot predict the amount. Luxe11Beauty advises you to contact your local customs office for further information.

Ordering

Luxe11Beauty holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Luxe11Beauty to cancel the purchase and refund any amount paid in the best way.

Due to the COVID-19 pandemic, returns are not allowed at this time.

If any order is incorrect, please reach out to us as soon as possible at luxe11enterprises@gmail.com and we will gladly rectify the situation. All sales are final, unless orders are incorrect (including missing items).

Personal Information

Luxe 11 Beauty treats all personal information as confidential. Luxe11 Beauty may also use cookies, for example in order to improve your experience of the website. You can read more about how we use personal data and cookies here: Privacy Policy.

Product

Luxe11Beauty has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible.  The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee exact correct appearance and characteristics.

Delivery And Cancellations

Luxe 11 Beauty ships worldwide. Deliveries are made in cooperation with the postal services and their partners. Tracking information is provided with each order, if orders are delayed or missing, please reach out to the appropriate delivery service. We are not responsible for lost packages that have already been mailed and backed by the tracking number.

Complaints Terms

If you receive your item and see that it is damaged or does not match the one you ordered, you shall also contact us within 3 days from receiving the product.

Any complaints shall be made to our customer service through our contact form on the contact page. Please supply the order number and the reason for complaint and we will get back to you shortly. 

 

Force Majeure

Luxe11Beauty shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered to include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers. 

Intellectual Property Rights

All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by Luxe11Beauty or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Luxe 11 Beauty.

User Content

The www.luxe11beauty.com website may include user generated content from for example social media applications. Luxe11 Beauty does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you for suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.

Retention Of Title

All goods remain in Lluxe11Beauty property until full payment is made.

Fraud

Luxe 11 Beauty reserves the right to cancel the purchase if any suspicion is raised.

Governing Law And Jurisdiction

These terms and your use of the www.luxe11beauty.com website are governed by USA law. To the extent permitted by law, USA courts shall have exclusive jurisdiction of any dispute arising from these terms of use and your use of the website, subject to Lluxe11Beauty’s right to prosecute a user at his/her place of residence.

Termination

Luxe11Beauty reserves the right to terminate your account and/or your use of the www.luxe11beauty.com website at its sole discretion. For example, if Luxe11Beauty suspects that you have breached this terms of use. Such termination can be made without prior notice.

Amendments

Lluxe11Beauty may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Lluxe11Beauty. You should therefore periodically visit this page to review the then current terms to which you are bound.

These terms of use were updated 2020-10-10.

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